How momos handles
your information.

momos is operated in the United States and is responsible for the personal information described here. This policy covers momos.live and everything on it: random video chat, Duo mode, text chat, games, gifts, friends and Coins.

momos is for adults 18 and older only. See "Children" below.

From Google sign-in. Google is the only way to sign in. When you continue with Google, Google shares your name, email address, profile photo (if you have one) and a unique Google account ID with us. We never see your Google password.

Date of birth. The first time you sign in, you enter your birthday so we can check that you're an adult. We don't ask for ID and we don't scan your face to estimate age.

Profile and settings. Your display name, gender (if you give it), the interests you pick and your match area setting (my state, United States or worldwide).

Chat, games and gifts. What you type in calls, GIFs, game moves, gifts sent and received, and messages with friends. We keep these so they reach the other person and appear in your past chats.

Activity records. The people you were paired with, the time each call began and ended, match history, friends, blocks, reports you send or receive, and your Coin balance and transactions.

Purchases. If you buy Coins, our payment processor handles your card details. We receive only the amount, status and a transaction reference, and never the complete card number.

Device and technical data. Browser and device type, IP address, an approximate location based on your IP (used for state-level matching), and logs such as connection quality and errors.

Your camera and mic feed are never recorded or saved by momos. While you're on a call, that stream is encrypted as it travels, either peer-to-peer or via a relay server whose only job is forwarding it.

Our automated safety checks (for example for nudity or no face on camera) look at the live stream to decide whether to blur or end a call. They don't save a recording.

Keep in mind that your match could capture their screen, which is outside our control. Don't show or say anything you wouldn't want saved by someone else.

• Set up your account, handle sign-in and check that you're 18 or older.
• Pair you with other users, set up calls, and power chat, games, gifts, friends and Coins.
• Keep people safe: review reports, enforce our terms and stop banned users from coming back.
• Process Coin purchases and prevent fraud.
• Fix bugs and improve the service.
• Comply with the law and answer lawful requests from authorities.

Your personal information is never sold, and it isn't shared for cross-context behavioral advertising.

People you match with see your live video, hear your audio, see your display name and messages, and may see a broad location label such as your state. They never see your email. Friends you add can message you later.

Service providers that help us run momos, under contracts that limit how they use the data: cloud hosting and video relay, our database host, Google (sign-in), our payment processor, GIPHY (which receives what you type into GIF search), email delivery and, if enabled, analytics.

Law enforcement and safety. We share information when legally required, or when we believe it's needed to prevent serious harm. We report child sexual exploitation to the National Center for Missing & Exploited Children as federal law requires.

Business transfers. If momos is sold or merged, your information may move to the new owner under this policy.

Cookies and local storage let us hold your login, save your preferences and spot abuse.

We use analytics only if it is enabled on the site. When it is, analytics tools set their own identifiers and receive page views and usage events tied to an internal ID (never your email). Your browser lets you block or clear cookies, though you may then get logged out more often.

• Video and audio: never stored.
• Account, profile, messages and activity records: until you delete your account.
• Reports, bans and safety records: for as long as they're needed to protect users and review appeals, which can outlast a deleted account.
• Purchase records: for whatever period tax and accounting rules require.
• Technical logs: kept for a short period, then deleted or aggregated.

Want your account gone? Send a message to hello@momos.live from the address you signed in with, and put "Account deletion" in the subject line. After we verify it's really you, we complete it within 30 days. We may keep records we're legally required to keep or need for safety, as described above.

Separately, you're always free to block people, unfriend them, or switch off your camera or mic.

If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the right to:

• Know what personal information we collect, use and disclose, and get a copy of it.
• Delete personal information we collected from you, with some exceptions.
• Correct inaccurate personal information.
• Opt out of the sale or sharing of personal information. We don't sell or share it in that way.
• Limit the use of sensitive personal information. We use it only as needed to provide the service.
• Not be discriminated against for using any of these rights.

The categories we collect are identifiers (name, email, account ID, IP address), personal characteristics (date of birth, gender if given), commercial information (Coin purchases), internet activity (usage and technical logs), approximate geolocation, and the content of your messages. Sources and purposes are listed above.

To make a request, email hello@momos.live. We'll verify your identity by matching the request to your account email, and respond within 45 days. You can use an authorized agent if you give them written permission. Residents of other states with similar privacy laws can make the same requests the same way.

momos is not for anyone under 18. We block sign-ups when the date of birth shows an age under 18, and we don't knowingly collect personal information from minors. If we learn a minor has an account, we shut it down and erase that data. If you believe a minor is using momos, report them in the call or email hello@momos.live.

We encrypt data in transit and restrict access to our systems. Still, any system can be breached, and we can't promise perfect protection. If a breach affects your personal information, we'll notify you as the law requires.

momos is run from the United States, and your information is stored and processed in the United States.

When this policy changes in a significant way, the date at the top will change and logged-in users will get a notice. Questions or requests? Email hello@momos.live. See also our terms of use and safety center.