momos
Terms of use

The rules for
using momos.

Who can use momos, how to behave, how Coins work, and the legal terms that apply when you sign in.

Draft — review with a lawyer before launch.

Last updated November 13, 2026

About these terms

momos is operated in the United States ("momos," "we," "us"). These terms of use bind you and us whenever you use momos.live or any part of it: video calls, text messages, games, gifts and Coins included.

By signing in or using momos, you agree to these terms and to our privacy policy and refund policy. If you don't agree, don't use momos.

Email
hello@momos.live
Support hours
Monday to Friday, 9 am to 6 pm Eastern Time

Eligibility

You must be at least 18 years old to use momos. When you first sign in, you give us your date of birth. You promise it is accurate. Sign-ups showing an age under 18 are blocked, and any account we reasonably believe belongs to a minor gets shut down.

You also need the legal capacity to enter a binding contract, and no law that applies to you may prohibit you from using momos. You may have only one account. Don't share, sell or transfer it, and keep your Google account secure, since that is how you sign in.

What momos is

momos matches you at random with another adult for a live 1-on-1 video chat. You can also chat in Duo mode with a friend, send text messages and GIFs, play games, send virtual gifts and add friends.

Matching is automatic. We don't pick who you meet and can't know ahead of time what anyone will say or show. We don't promise that you'll be matched with anyone, or that the service will be available, uninterrupted or free of errors. momos is not a dating service and does not run background checks on users.

Acceptable use

When you use momos, you agree not to:

  • Display, send or request nudity, sexual acts or sexually explicit content.
  • Share or request any content that sexualizes or endangers a minor. We report it to the National Center for Missing & Exploited Children.
  • Harass, threaten, bully, stalk, dox or intimidate anyone.
  • Post hate speech or attack people based on race, ethnicity, religion, gender, sexual orientation, disability or national origin.
  • Record, screenshot, stream or share another user's video, audio or messages unless they agree.
  • Impersonate anyone, misstate your age, or run scams, phishing, spam or advertising.
  • Promote violence, self-harm, terrorism, or the sale of drugs, weapons or other illegal goods.
  • Show your face hidden on purpose, point the camera at a screen or pre-recorded video, or otherwise fake a live camera.
  • Use bots, scripts or automation; scrape the site; or try to hack, overload, reverse engineer or get around bans and blocks.
  • Break any law, or help someone else do any of the above.

Our safety center explains the rules in more detail and how reporting works.

Moderation and reports

The report and block buttons sit right in the call bar. People on our team review reports. We also run automated checks on video, for example for nudity or no face on camera, and these may blur or end a call. Automated checks make mistakes in both directions, and we don't watch live calls.

At our discretion, we may warn, restrict, suspend or permanently ban an account, and take content down. We may act without notice when we think it's needed to protect people. If you think we got it wrong, email hello@momos.live so we can review the decision.

We keep records of reports and enforcement actions. We may share information with law enforcement if legally required, or if we believe someone faces a risk of serious harm.

Coins

Coins are a virtual item you can use inside momos. You can earn Coins (for example by chatting, keeping a daily streak, inviting friends or playing games) or purchase them. Coins can go toward virtual gifts, a time-limited gender filter pass and other extras. Video chat itself is free.

Coins have no cash value. They are a limited, revocable license to use certain features, not property, money, a deposit or a stored-value account. You can't sell, transfer or exchange Coins for cash or anything outside momos, and we never buy them back.

Prices are shown in US dollars before you pay. Purchases are final except as described in our refund policy or where the law requires otherwise. We may change Coin prices, what Coins can buy and how Coins are earned. We may remove Coins earned through bugs, fraud or abuse. If your account is closed for breaking these terms, your Coins are lost.

Your content

Your content on momos stays yours. You give us a limited, worldwide, royalty-free license to transmit, store and display it, solely to operate momos, such as delivering messages, showing chat history and reviewing reports. You are responsible for your content and promise you have the right to share it.

momos never records or keeps the video or audio of your calls. Your match, however, is able to capture their own screen, so share only what you're okay with.

Copyright and DMCA

The momos name, logo, design and software belong to us. You may not copy or reuse them without our written permission.

We respect copyright. If you believe content on momos infringes your copyright, send a notice under the Digital Millennium Copyright Act to hello@momos.live with the subject line "DMCA notice." Include:

  • Your physical or electronic signature.
  • A description of the copyrighted work.
  • Where the material appears on momos, with enough detail for us to find it.
  • Your name, mailing address, phone number and email.
  • A statement that you believe in good faith the use is not authorized by the owner, its agent or the law.
  • A statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner.

We may close the accounts of repeat infringers.

Termination

You're free to quit momos whenever you like; email hello@momos.live to have your account deleted. We may suspend or close your account at any time if you violate these terms, endanger other users, create legal exposure for us, or if we stop offering the service.

Sections that by their nature should survive termination will survive, including Coins having no cash value, disclaimers, limitation of liability and governing law.

Disclaimers

momos is provided "as is" and "as available." To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement.

We are not responsible for the conduct of any user, on or off momos. You are solely responsible for your interactions with other people. Use caution before sharing personal information or meeting anyone in person.

Limitation of liability

To the fullest extent the law allows, momos and its owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill, arising from your use of the service or from other users' conduct.

Our total liability for any claim relating to momos is limited to the greater of the amount you paid us in the 12 months before the claim or $50.

Some states don't allow certain limits on liability, so some of these limits may not apply to you.

Indemnity

You agree to defend and hold momos harmless from claims, losses and costs (including reasonable attorneys' fees) that arise from your content, your use of the service or your breach of these terms.

Governing law

Delaware law governs these terms (State of Delaware, USA), without regard to its conflict-of-law rules. Any dispute that we can't resolve informally will be brought in the state or federal courts located in Delaware, and you and we consent to their jurisdiction.

Before filing any claim, please email hello@momos.live so we can try to resolve it. Most issues get sorted out that way.

Changes to these terms

We may update these terms. When we make a material change, we'll update the date on this page and let signed-in users know. If you keep using momos after a change takes effect, you accept the new terms.

If any part of these terms is found unenforceable, the rest stays in effect. Our failure to enforce a term is not a waiver of it.

questions

Something unclear? Email hello@momos.live, or check the FAQs first.